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"You can use a 'highlights' video as an effective way to communicate your results to developers. I know one guy who once locked a team of developers in a room and made them watch a video of a user with a Ph.D. in geology take 35 minutes to open a file. He wouldn't open the door - he wanted to make them share the user's pain. But that's not a 'highlights' video. That's a 'share the pain' video." -Prof. J
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2002-04-10, 8:21 p.m.
share the pain
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